Consumer Attitudes Toward Data Breach Notifications And Loss Of Personal Information

Synopsis

Although Spending On Cybersecurity Continues To Grow, Companies, Government Agencies, And Nonprofit Organizations Are Still Being Breached, And Sensitive Personal, Financial, And Health Information Is Still Being Compromised. This Report Sets Out The Results Of A Study Of Consumer Attitudes Toward Data Breaches, Notifications That A Breach Has Occurred, And Company Responses To Such Events. Preface -- Figures And Tables -- Summary -- Acknowledgments -- Introduction: The Purpose Of This Study ; The Survey -- Survey Results: Frequency Of Data Breach Notifications ; How Respondents Learned Of A Breach ; Types Of Data Compromised ; Consumer Responses To The Breach ; Consumer Costs Of Dealing With A Data Breach ; Consumer Satisfaction With Company Response To The Breach -- Conclusions And Implications: Can A Federal Breach Disclosure Law Help? -- Appendixes: A. Survey Instrument ; B. Supporting Tables And Charts -- References Lillian Ablon, Paul Heaton, Diana Catherine Lavery, Sasha Romanosky. Rr-1187-icj--cover Page 4. Includes Bibliographical References (pages 57-61). Also Issued Online.