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A Complete And Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement (paperback)
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| Full title: | A Complete And Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement (paperback) |
|---|---|
| ISBN: | 9780133480443 |
| ISBN 10: | 0133480445 |
| Authors: | Tyagi, Rajesh K. Gupta, Praveen K. |
| Publisher: | FT Press |
| Edition: | 1 |
| Num. pages: | 320 |
| Binding: | Paperback |
| Published on: | 2008-07-11t00:00:01z |
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