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What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say
| Full title: | What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say |
|---|---|
| ISBN: | 9780071806435 |
| ISBN 10: | 0071806431 |
| Authors: | Greenberger, Leonard |
| Publisher: | Mcgraw Hill |
| Edition: | 1 |
| Num. pages: | 256 |
| Binding: | Paperback |
| Language: | en |
| Published on: | 2013 |
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