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Using Emotional Intelligence in the Workplace (TD at Work (formerly Infoline))

Full title: Using Emotional Intelligence in the Workplace (TD at Work (formerly Infoline))
ISBN: 9781562861032
ISBN 10: 1562861034
Authors: Sallie-Dosunmu, Meloney
Publisher: ATD Press
Edition: 5
Num. pages: 172
Binding: Paperback
Language: en
Published on: 2016-12-01

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Synopsis

Success in the workplace requires more than strong job skills and business savvy. It also requires emotional intelligence. Sometimes called EQ, emotional intelligence is the ability to understand and respond appropriately to your own and others' emotions. "Using Emotional Intelligence in the Workplace" provides an overview of emotional intelligence and explains how to build important EQ skills. In this issue of TD at Work, you will find: · descriptions of emotional intelligence competencies· a personal EQ assessment· steps for developing emotional intelligence· explorations of workplace trends· stories of employees and leaders learning to manage emotions.