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Understanding Librarians: Communication is the Issue
Full title: | |
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ISBN: | 9781843346159 |
ISBN 10: | 184334615X |
Authors: | Hull, Barbara |
Publisher: | Elsevier S & T |
Edition: | 2 |
Num. pages: | 200 |
Binding: | eBook |
Language: | English |
Published on: | 08/2011 |
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Synopsis
Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on ‘non-standard’ users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.
- Written by a “poacher turned gamekeeper – an information professional who is also an experienced adult educator
- Jargon-free and accessible style of delivery
- Highlights the human aspects of using libraries, even if this is in a virtual environment