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Strategic Lean Service: A Case Study Of How A Global It Service Delivery Organization Used Lean To Drive Organizational Transformation And Achieve Customer Satisfaction
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| Full title: | Strategic Lean Service: A Case Study Of How A Global It Service Delivery Organization Used Lean To Drive Organizational Transformation And Achieve Customer Satisfaction |
|---|---|
| ISBN: | 9780473204471 |
| ISBN 10: | 0473204479 |
| Authors: | Sunit Prakash Robert Oh |
| Publisher: | Robert Oh And Sunit Prakash |
| Num. pages: | 180 |
| Binding: | Paperback |
| Language: | en |
| Published on: | 2012 |
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