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How Organizations Deliver BAD Customer Service: (And Strategies that Turn it Around!)
| Full title: | How Organizations Deliver BAD Customer Service: (And Strategies that Turn it Around!) |
|---|---|
| ISBN: | 9780983679608 |
| ISBN 10: | 0983679606 |
| Authors: | Khozam, Barbara |
| Publisher: | Barbara Khozam Incorporated |
| Num. pages: | 224 |
| Binding: | Paperback |
| Language: | en |
| Published on: | 2011 |
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